Shipping policy

Last updated: November 11, 2026

WHERE WE DELIVER

FOLIAVERN delivers within the United States. We do not currently offer international delivery. Available delivery options for your address are displayed at checkout.

SHIPPING CHARGES

Standard shipping costs $3.00 for orders below $50.00.

Standard shipping is free for orders of $50.00 or more.

The threshold is based on the eligible merchandise subtotal after discounts and before tax and shipping. Charges are shown before you complete checkout. Prices are in U.S. dollars.

PROCESSING AND TRANSIT TIME

Order processing normally takes 1–2 business days before dispatch.

Standard shipping is estimated at 5–8 business days after dispatch.

The combined estimated processing and transit time is approximately 7–10 business days. These estimates are not guaranteed delivery dates. Weekends and U.S. federal holidays are not business days.

Weather, carrier disruptions, peak periods, and address issues may affect delivery.

If we learn that an order cannot be dispatched within the stated processing period, we will contact you with an update and available options, including cancellation and a refund for an unshipped order.

TRACKING YOUR SHIPMENT

After dispatch, use the tracking link in your shipping confirmation email to check the carrier's updates.

Tracking may not update immediately after a label is created. If you cannot locate the confirmation or need assistance, email support@foliavern.com with your order number.

DELIVERY PROBLEMS

Please check your delivery address before placing your order and contact us promptly about corrections.

If tracking shows delivered but the package is missing, check the delivery area and contact us so we can help investigate.

Report damaged packages, missing items, or an incorrect shipment to us with your order details. We will review the situation and work with you on an appropriate resolution.

RETURNS AND EXCHANGES

Approved returns and exchanges within the United States have free return shipping. See our Returns & Refunds policy for the return window and instructions.

CONTACT

FOLIAVERN is operated by COPPERVALE 2 MARKETPLACE LLC.

Website: https://foliavern.com
Email: support@foliavern.com
Phone: +1 (573) 450-8469

Business mailing address:
10197 Owensboro Rd
Leitchfield, KY 40119
United States

Customer service hours:
Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time.
Closed on weekends and U.S. federal holidays.

Please contact us before sending a return. The business mailing address is not an automatic return authorization.